FOG / SEP

All utility customers will see an insert included with their November billing statements with information about FOG (Fats, Oils, and Grease) and SEP (Supplemental Environmental Project). We are...

Imagine a Day Without Water Participation

This year, as communities across America faced the public health threat of the coronavirus pandemic, water and wastewater systems continued to do their job, 24/7, keeping the water flowing. Many...

Late Fees Resume October 2020

To support all citizens' health and welfare during the coronavirus crisis, the City of Fort Smith Utility Department suspended nonpayment late fees and disconnects. Beginning October 22, 2020, the...

Water Sources/Water Quality

In October, all Utility Customers will receive a double-sided billing insert that contains information about your water sources and your water quality.   Our constant goal is to provide you with a...

Sanitation Collection Schedule

All Utility Customers will receive an insert included with their next billing statement containing the City of Fort Smith’s new bi-weekly Sanitation Collection Schedule. The new schedule will begin...

Consent Decree Update and Water Leak Status

In May, all Utility Customers received a double-sided billing insert that contained updated information about the Consent Decree and how the Utility Department is addressing water leaks.Browse our...

Temporary Utility Payment Plan Option

Some customers with delinquent utility accounts may qualify for a temporary payment plan. Disconnects for non-payment of utility bills resume this month. A temporary payment plan option is now...

Project Concern Financial Eligibility Guidelines

Project Concern Update Project Concern is a utility assistance program established by the City of Fort Smith to provide relief to low‐income customers who use utility services solely for residential...

Holiday FOG

Fats, Oils, and Grease (FOG) are a major cause of sanitary sewer overflows in the City of Fort Smith. As we move into the holiday season preparing more food than usual, the risk of clogged pipes and...