Utility customers will receive a communication included with their July billing statement about our low-income assistance programs – Project Concern and SEP (Supplemental Environmental Project). 

Project Concern is a utility assistance program established by the City of Fort Smith to provide relief to low-income customers who use utility services solely for residential purposes.

SEP is a program which was developed as part of an agreement with the EPA. It was designed to help low-income homeowners pay for private sewer line repairs.