The City of Fort Smith entered into a Consent Decree with the Environmental Protection Agency (EPA). Due to the Consent Decree, the City Board of Directors approved sewer rate increases in April 2015 to fund this action and invest in utility infrastructure. The 2017 rate increase will be effective January 1st, 2017. The rate increase will affect customer sewer charges beginning with January 2017 usage, which will be reflected on customers February 2017 billing statement. This increase only affects customer sewer charges and does not affect water or sanitation charges.

For billing and service questions, call Customer Service at 479-784-2262. For all other inquiries please email