Project Concern Financial Eligibility Guidelines – 2022

Project Concern Update Project Concern is a utility assistance program established by the City of Fort Smith to provide relief to low‐income customers who use utility services solely for residential purposes. The U.S. Federal Poverty Guidelines have been updated as of...

FOG / Winter Averaging

Utility Customers received a double-sided insert with their November billing statement containing information about FOG (Fats, Oils, and Grease) and Winter Averaging. FOG Winter Averaging Back to...

Recycling & Yard Waste Calendar / Understanding Your Utility Bill

All Utility Customers will receive a double-sided insert with their next billing statement containing the City of Fort Smith’s 2021-2022 recycling & yard waste collection schedule along with tips on understanding your utility bill. English and Spanish versions are...

Technological Upgrades to Temporarily Impact Residents

Due to system upgrades, Citizen Services will not be able to set up new service or transfer services from Thursday, June 24th thru Monday, June 28th. Online payment will also be unavailable during this time. See the full press release for details.  View Press RElease...

Disconnects for Non-Payment Resume March 2021

CUSTOMER ALERT: Disconnects for Non-Payment Resume March 2021 The City of Fort Smith Utility Department previously suspended disconnecting customer’s water services for nonpayment during the pandemic.   On March 30, 2021, the City’s Utility Department will reinstate...