Disconnects for Non-Payment Resume March 2021

CUSTOMER ALERT: Disconnects for Non-Payment Resume March 2021 The City of Fort Smith Utility Department previously suspended disconnecting customer’s water services for nonpayment during the...

Payment Options / Career Opportunities

City of Fort Smith utility customers will soon see an insert included with their billing statement with information about our new drive-thru and other payment options, as well as a recruitment ad...

FOG / SEP

All utility customers will see an insert included with their November billing statements with information about FOG (Fats, Oils, and Grease) and SEP (Supplemental Environmental Project). We are...

Imagine a Day Without Water Participation

This year, as communities across America faced the public health threat of the coronavirus pandemic, water and wastewater systems continued to do their job, 24/7, keeping the water flowing. Many...

Late Fees Resume October 2020

To support all citizens' health and welfare during the coronavirus crisis, the City of Fort Smith Utility Department suspended nonpayment late fees and disconnects. Beginning October 22, 2020, the...

Water Sources/Water Quality

In October, all Utility Customers will receive a double-sided billing insert that contains information about your water sources and your water quality.   Our constant goal is to provide you with a...